Terms of Service
Last updated: June 2026
Please read these Terms of Service carefully before using our website at www.doctoraltheaofficial.com. By accessing or placing an order through our website, you agree to be bound by these terms.
About Us
Dr.Althea Official UK is an online retail store selling Korean skincare products in the United Kingdom. Our registered business operates from the United Kingdom and all orders are dispatched from our UK warehouse in Bolton, Greater Manchester.
Contact: info@doctoraltheaofficial.com
Website: www.doctoraltheaofficial.com
Acceptance of Terms
By visiting our website and purchasing from us, you confirm that you are at least 18 years of age, you have read and understood these terms, and you agree to be legally bound by them. If you do not agree with any part of these terms, please do not use our website.
Products and Descriptions
We make every effort to display our products as accurately as possible including descriptions, images, ingredients, and pricing. However we do not warrant that product descriptions or other content on our website is completely accurate, complete, or error free.
Skincare results may vary from person to person. Clinical claims referenced on our website are based on studies conducted by the Korea Institute of Dermatological Sciences and apply to the Dr.Althea 345 Relief Cream formulation. Individual results are not guaranteed.
If you have a known skin condition, allergy, or are under dermatological treatment, we recommend consulting a healthcare professional before using any new skincare product.
Pricing and Payment
All prices on our website are displayed in British Pounds Sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice. The price you pay is the price shown at the time you place your order.
We accept payment via all major credit and debit cards, PayPal, and Shop Pay. Payment is taken at the time of order. All transactions are processed securely and we do not store your payment details.
Orders and Availability
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including orders where stock is unavailable, payment cannot be processed, or we suspect fraudulent activity.
You will receive an order confirmation email once your order is placed. This does not constitute acceptance of your order. Acceptance occurs when your order is dispatched and you receive a shipping confirmation email.
Shipping
We ship all orders from our UK warehouse in Bolton, Greater Manchester. Estimated delivery times are provided as a guide only and are not guaranteed. We are not responsible for delays caused by courier services, customs, or circumstances beyond our control.
Free shipping thresholds and delivery charges are shown at checkout and may change from time to time.
Intellectual Property
All content on this website including text, images, logos, product descriptions, and design is the property of Dr.Althea Official UK or its licensors. You may not reproduce, distribute, or use any content from this website without our prior written permission.
The Dr.Althea brand, product names, and associated trademarks are the property of their respective owners. Dr.Althea Official UK operates as an independent retailer and is not affiliated with or officially endorsed by Dr.Althea Pro Lab unless expressly stated.
Limitation of Liability
To the fullest extent permitted by UK law, Dr.Althea Official UK shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products purchased through our store.
Our total liability to you in connection with any order shall not exceed the total amount paid by you for that order.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under UK law.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy at www.doctoraltheaofficial.com/policies/privacy-policy for full details on how we collect, use, and protect your personal data in accordance with the UK GDPR and Data Protection Act 2018.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. By continuing to use our website, you consent to our use of cookies in accordance with our Cookie Policy.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new terms.
Contact Us
If you have any questions about these Terms of Service please contact us at:
Email: info@doctoraltheaofficial.com
Website: www.doctoraltheaofficial.com
Response time: Within 2 business days
